Site and Customer Relations Admin
Do you want to help ensure smooth daily operations and great customer experience?
Bulk Infrastructure is looking for a Site and Customer Relations Admin for our data center in Esbjerg in a hands‑on role where you’ll support daily operations, coordinate activities across the site, and be the primary point of contact for customers and visitors.
At Bulk, our mission is to build sustainable infrastructure that supports the digital society of tomorrow. As one of the leading providers of sustainable, high-performance data center solutions in the Nordics, we design and operate infrastructure that powers the digital economy – efficiently, securely, and with renewable energy.
In this role you will have a mix of administrative tasks, practical coordination, and customer interaction, no two days are the same. Your ability to communicate well, stay organized, collaborate with others, and maintain a strong service mindset will be essential to succeeding in this role.
What you’ll do:
You will support smooth day‑to‑day operations at the site and be a central contact point for both customers and colleagues. Your tasks include:
Acting as the primary on‑site contact for customers, managing inquiries, service requests, and clear communication.
Coordinating customer‑related activities such as reporting, SLA follow‑up, incident support, and customer meetings or site visits.
Supporting customer satisfaction efforts through proactive communication, structured follow‑up, and accurate documentation.
Handling office and facility tasks including supplies, meeting rooms, mail, and coordination of internal and external events.
Managing access cards, visitor processes, and general administrative routines, ensuring smooth operations on site.
Supporting financial processes such as order handling, invoice administration, billing follow‑up, and basic procurement tasks.
Who are you?
You are service‑minded, organized, and comfortable juggling a variety of tasks. You communicate clearly, enjoy working with people, and take responsibility for delivering high‑quality support in a fast‑moving environment. You thrive when collaborating with others but also manage your own tasks with structure and independence.
What you bring:
Previous experience from administration, coordination, customer service, or another role where you supported daily operations
Experience with basic financial processes such as order handling, invoice administration or billing follow‑up.
Solid IT skills, including Microsoft Office and familiarity with CRM/portal systems.
Completed high school education or equivalent.
Excellent interpersonal and communication skills, and the ability to collaborate well with colleagues and customers.
A structured, service minded, and solution‑oriented working style.
Fluency in Danish and English both written and spoken
Why join us?
Work in a small, skilled, supportive team where people take responsibility and help each other.
A role with broad tasks where no two days are the same.
Join a growing site where you can influence how things are done.
What we offer our Bulkies:
A dynamic, growth-oriented workplace with a strong sustainability focus
Comprehensive insurance (health, travel – business & private) and annual health check
Additional time off during Easter and Christmas
Annual wellness allowance to support an active lifestyle
Take the next step in your career and join us as we build the future of digital infrastructure in the Nordics and beyond!
Next steps
We review applicants continuously, so we highly encourage you to apply as soon as possible. The final application deadline is 06.04.2026. To apply, please upload your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.
We conduct background checks on all hires. We may also require you to obtain security clearance and a police certificate of conduct.
Bulk aim for gender balance and a diverse workforce. We do not discriminate against gender, race, ethnicity, religion, sex, sexual orientation, age, pregnancy and/or disability. We appreciate the time you have spent, and if the role aligns with your aspirations, we encourage you to apply!
- Department
- Operations
- Locations
- DK01 Campus, Esbjerg, Denmark
- Application deadline:
- 06 April, 2026
DK01 Campus, Esbjerg, Denmark
A unique career - Join us
About Bulk
Racing to bring sustainable infrastructure to a global audience! We are a leading Nordic developer of digital infrastructure. Bulk develops data centers and fiber networks that serves as the backbone of our digital society.
Bulk Infrastructure is a leading Nordic provider of sustainable digital infrastructure, specializing in data centers, fiber networks, and industrial real estate. Founded with a long-term vision, our founder remains a key owner, ensuring continuity and commitment to our mission. We are also backed by BGO, a global real estate investment management firm known for its expertise and leadership in the industry. Supported by a strong management team, solid ownership and delivered by a dedicated Team Bulk – we build something bigger than ourselves.